Terms of service

2. Eligibility

By using this site, you confirm that you are at least 18 years old or using it under the supervision of a parent or legal guardian.

3. Medical Disclaimer

Our products (CoaguChek strips) are intended for use by individuals who have been prescribed anticoagulation therapy and who have received guidance from a healthcare professional. We do not provide medical advice. Always consult your doctor or healthcare provider for proper use and dosage.

4. Ordering and Payment

  • Orders can be placed online through our website.

  • All prices are listed in Euros (€) and include VAT, unless stated otherwise.

  • Payments must be made in full at the time of order through our supported payment methods (e.g., credit/debit card, bank transfer).

5. Shipping & Delivery

  • We ship within Greece and selected European countries.

  • Shipping times may vary but we aim to process and ship orders within 1–3 business days.

  • We are not responsible for delays caused by courier services or customs.

6. Returns & Refunds

Due to the medical nature of the product, we cannot accept returns of opened or used items. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [Your Email Address] for a replacement or refund.

7. User Conduct

You agree not to misuse the website, including:

  • Engaging in fraud or misrepresentation

  • Attempting to access restricted areas of the website

  • Uploading viruses or malicious code

8. Limitation of Liability

We do our best to ensure accurate information and timely service, but we do not guarantee that the website will always be error-free or uninterrupted. We are not liable for indirect or consequential losses.

9. Governing Law

These Terms are governed by the laws of Greece. Any disputes shall be resolved in the competent courts of Athens, Greece.

10. Modifications

We reserve the right to update or change these Terms at any time. Changes will be posted on this page with the effective date. Continued use of the site constitutes acceptance of the revised terms.